Heavy-Duty Shelf Bracket Set — 2-Piece L-Shaped Iron Brackets with Fixings — Wall-Mounted Metal Shelf Supports for Kitchens, Utility Rooms, Shelving and Bookcases (White, Pack of Two, 16 inch)

I wrote to Bigamart's customer support and they accompanied the process of reshipping the item until it finally arrived. I felt a genuine effort to solve the problem till it was finally solved.

The package was here in Australia from England in a few days — so quick! Something was missing and they refunded it straight away. Pretty happy with these guys.