GROHE VitalioFlex Trend QuickFix – Smooth Shower Hose (1.5 m, Pressure Resistance Up to 5 Bar, Tensile Strength 50 kg, Heat Resistance 70°C, Universal Connection G 1/2" x 1/2"), Matt Black, 287412432

I wrote to Bigamart's customer support and they accompanied the process of reshipping the item until it finally arrived. I felt a genuine effort to solve the problem till it was finally solved.

The package was here in Australia from England in a few days — so quick! Something was missing and they refunded it straight away. Pretty happy with these guys.