MLS Porthole B4000, Porthole for Doors, Made of Robust Aluminium, VSG Glass, Suitable for 40 mm Thick Doors, Visible Mounting Screws on Both Sides, 250 mm Diameter, Clear Glass, Black

I wrote to Bigamart's customer support and they accompanied the process of reshipping the item until it finally arrived. I felt a genuine effort to solve the problem till it was finally solved.

The package was here in Australia from England in a few days — so quick! Something was missing and they refunded it straight away. Pretty happy with these guys.