GROHE VitalioFlex Silver TwistStop - Smooth Shower Hose 1.25 m (Tensile Strength 50 kg, Pressure Resistance Up to 5 Bar, Heat Resistance 70°C, Universal Connection G 1/2'' x 1/2''), Chrome, 22112000

I wrote to Bigamart's customer support and they accompanied the process of reshipping the item until it finally arrived. I felt a genuine effort to solve the problem till it was finally solved.

The package was here in Australia from England in a few days — so quick! Something was missing and they refunded it straight away. Pretty happy with these guys.