Marabu 12400101019 12400101019-YONO Marker, Yellow 019, Versatile Acrylic Pen with fine Japanese Bullet tip, Water-Based, Non-Fading and Waterproof, Suitable for Almost All Surfaces, 0.5-1.5 mm

I wrote to Bigamart's customer support and they accompanied the process of reshipping the item until it finally arrived. I felt a genuine effort to solve the problem till it was finally solved.

The package was here in Australia from England in a few days — so quick! Something was missing and they refunded it straight away. Pretty happy with these guys.