Berkley PowerBait® Power Worm Fishing Bait, Black Grape, 12in | 30cm, Irresistible Flavor, Classic Curly Tail Worm Profile, Ideal for Spring, Summer and Fall Fishing

I wrote to Bigamart's customer support and they accompanied the process of reshipping the item until it finally arrived. I felt a genuine effort to solve the problem till it was finally solved.

The package was here in Australia from England in a few days — so quick! Something was missing and they refunded it straight away. Pretty happy with these guys.