Vilac Wooden Stacking, Balancing Game, Montessori Toy, Develops Motor Skills, 4 Years+, 14 Pieces (1 Eddy Polar Bear Base, 12 Iceland Items, 1 Dice) Illustrated By Michelle Carlslund, Stabilizing Bear

I wrote to Bigamart's customer support and they accompanied the process of reshipping the item until it finally arrived. I felt a genuine effort to solve the problem till it was finally solved.

The package was here in Australia from England in a few days — so quick! Something was missing and they refunded it straight away. Pretty happy with these guys.