TAKEWELL Chain Gap Adjustment Tool for SRAM Road and XPLR AXS Road Rear Derailleur, Adj Gauge for All SRAM ETAP AXS 26-44.

I wrote to Bigamart's customer support and they accompanied the process of reshipping the item until it finally arrived. I felt a genuine effort to solve the problem till it was finally solved.

The package was here in Australia from England in a few days — so quick! Something was missing and they refunded it straight away. Pretty happy with these guys.