Stein ACUDA ACR-24 – Arborist Climbing Rope with One Spliced Eye Termination, 11.7mm Diameter, 24 Strand Light Weight Construction. Orange with Blue/Black Flecks (25)

I wrote to Bigamart's customer support and they accompanied the process of reshipping the item until it finally arrived. I felt a genuine effort to solve the problem till it was finally solved.

The package was here in Australia from England in a few days — so quick! Something was missing and they refunded it straight away. Pretty happy with these guys.