Russell Hobbs steam iron, ceramic non-stick sole, 195 g steam boost, 50 g continuous steam, 380 ml water tank, self-cleaning, anti-scale, color control technology, 2800 W, 27281-56

I wrote to Bigamart's customer support and they accompanied the process of reshipping the item until it finally arrived. I felt a genuine effort to solve the problem till it was finally solved.

The package was here in Australia from England in a few days — so quick! Something was missing and they refunded it straight away. Pretty happy with these guys.