PLACO® E69140500 Self-Drilling Screws with Round Head and Drill Tip 13 mm Plant-Bit – 500 Pieces – High Penetration Level – Easy and Fast Screwing Between 2 Frames – Grey

I wrote to Bigamart's customer support and they accompanied the process of reshipping the item until it finally arrived. I felt a genuine effort to solve the problem till it was finally solved.

The package was here in Australia from England in a few days — so quick! Something was missing and they refunded it straight away. Pretty happy with these guys.