MidWest Homes for Pets Cat Tree ;Escapade Cat Furniture, 4-Tier Cat Activity Tree w/Sisal Wrapped Support Scratching Posts & Lounging Cat Look-Out, Black/White Pattern, Medium Cat Tree; Model 138E-BK

I wrote to Bigamart's customer support and they accompanied the process of reshipping the item until it finally arrived. I felt a genuine effort to solve the problem till it was finally solved.

The package was here in Australia from England in a few days — so quick! Something was missing and they refunded it straight away. Pretty happy with these guys.