Mermaze Mermaidz Winter Waves - CRYSTABELLA - Includes Mermaid Fashion Doll, Colour Change Fin, Glitter-Filled Tail, and Accessories - For Kids and Collectors Ages 4+, Pink,Purple,White

I wrote to Bigamart's customer support and they accompanied the process of reshipping the item until it finally arrived. I felt a genuine effort to solve the problem till it was finally solved.

The package was here in Australia from England in a few days — so quick! Something was missing and they refunded it straight away. Pretty happy with these guys.