LEREATI Macrame Cord 3mm Set，150m Thick Macrame Cotton Rope Yarn，4 Strand Twisted Soft Macrame String Crafts，Plant Hanger，Wall Hanging，Gift Wrapping，DIY，Home Decor (3 Color J)，J) Black，Gray，Natural

I wrote to Bigamart's customer support and they accompanied the process of reshipping the item until it finally arrived. I felt a genuine effort to solve the problem till it was finally solved.

The package was here in Australia from England in a few days — so quick! Something was missing and they refunded it straight away. Pretty happy with these guys.