LEGO City Space Deep Space Rocket and Launch Control 60228 Model Rocket Building Kit with Toy Monorail, Control Tower and Astronaut Minifigures, Fun STEM Toy for Creative Play, New 2019 (837 Pieces)

I wrote to Bigamart's customer support and they accompanied the process of reshipping the item until it finally arrived. I felt a genuine effort to solve the problem till it was finally solved.

The package was here in Australia from England in a few days — so quick! Something was missing and they refunded it straight away. Pretty happy with these guys.