Lamy st matt tri pen Multifunctional pen – slim stainless steel mechanical pencil & ballpoint pen in one – includes M 21 ballpoint refill in black and red & M 41 fine-line refill (0.5 mm)

I wrote to Bigamart's customer support and they accompanied the process of reshipping the item until it finally arrived. I felt a genuine effort to solve the problem till it was finally solved.

The package was here in Australia from England in a few days — so quick! Something was missing and they refunded it straight away. Pretty happy with these guys.