Kemo M015N Adjustable Voltage Converter Input Voltage 6-28 V/DC, Adjustable Output Voltage 3-15 V, Stabilised And Short Circuit Proof, Max. Output Current: 1.5 A

I wrote to Bigamart's customer support and they accompanied the process of reshipping the item until it finally arrived. I felt a genuine effort to solve the problem till it was finally solved.

The package was here in Australia from England in a few days — so quick! Something was missing and they refunded it straight away. Pretty happy with these guys.