Karnasch 2203600185120 Mini Drill Hard Metal, 1.85 mm Cutting Diameter, 13.5 mm Cutting Length, 39 mm Length, 3.0 mm Shaft Diameter

I wrote to Bigamart's customer support and they accompanied the process of reshipping the item until it finally arrived. I felt a genuine effort to solve the problem till it was finally solved.

The package was here in Australia from England in a few days — so quick! Something was missing and they refunded it straight away. Pretty happy with these guys.