HOZELOCK - Starter Hose ø 12,5mm (1/2") 15m : Versatile, UV-resistant Garden Hose, 4-layer Braided Reinforced Hose, UK Made, General Purpose, Hard Wearing, 10 Year Guarantee* [7215P0000]

I wrote to Bigamart's customer support and they accompanied the process of reshipping the item until it finally arrived. I felt a genuine effort to solve the problem till it was finally solved.

The package was here in Australia from England in a few days — so quick! Something was missing and they refunded it straight away. Pretty happy with these guys.