GROHE Bau Ceramic Manual Bidet Seat with Lid, Both Soft Close (Duroplast WC Seat, Manual Operation, No Electricity Needed, 2 Self-Cleaning Spray Arms, Water Connection 3/8 Inch), 39648SH0

I wrote to Bigamart's customer support and they accompanied the process of reshipping the item until it finally arrived. I felt a genuine effort to solve the problem till it was finally solved.

The package was here in Australia from England in a few days — so quick! Something was missing and they refunded it straight away. Pretty happy with these guys.