Gründl Baby Color (knitting and crochet yarn with a wool-like character made of 70% polyacrylic and 30% polyamide, 50 g / 150 m, needle size: 3.5-4.5mm, 10 x 50 g), Lilac Multicolour

I wrote to Bigamart's customer support and they accompanied the process of reshipping the item until it finally arrived. I felt a genuine effort to solve the problem till it was finally solved.

The package was here in Australia from England in a few days — so quick! Something was missing and they refunded it straight away. Pretty happy with these guys.