Gembird mhp-ep-001-b Wired In-ear Headphones – Headphones (In-Ear Earphone, Earbud, White, Blue, 50 – 18000 Hz; 0.9 m, Blue, White)

I wrote to Bigamart's customer support and they accompanied the process of reshipping the item until it finally arrived. I felt a genuine effort to solve the problem till it was finally solved.

The package was here in Australia from England in a few days — so quick! Something was missing and they refunded it straight away. Pretty happy with these guys.