Einhell Multi-Sander TH-OS 1016 (100 W, 24000 Min-1 Oscillation Speed, 150 X 150 X 100 mm Grinding Surface, Soft Grip, Filter Bag, Dust Extraction, Inclusive 1 Piece of Sand Paper), Black, red

I wrote to Bigamart's customer support and they accompanied the process of reshipping the item until it finally arrived. I felt a genuine effort to solve the problem till it was finally solved.

The package was here in Australia from England in a few days — so quick! Something was missing and they refunded it straight away. Pretty happy with these guys.