DOITOOL 2PCS 12 Inch Hook and Eye Latch Black Heavy Duty Solid Stainless Steel Gate Latch for Wooden Fences or Metal Gates,Safety Sliding Barn Door Latch Lock for Barn Door,Window (12 Inch,Black)

I wrote to Bigamart's customer support and they accompanied the process of reshipping the item until it finally arrived. I felt a genuine effort to solve the problem till it was finally solved.

The package was here in Australia from England in a few days — so quick! Something was missing and they refunded it straight away. Pretty happy with these guys.