ChengFu 4 Pack Bathroom Shower Caddy Connectors Suction Cups

• [CRITICAL] MANDATORY WARM WATER SOAK — REQUIRED TO ACTIVATE SUCTION SHAPE Due to packaging compression, suction cups may arrive temporarily flattened. You MUST soak them in warm water for 2-3 minutes before use to restore their original concave shape. A flat cup will never create a vacuum seal. Do not skip this step.
• ENSURE SURFACE COMPATIBILITY — PERFORM THE 1-HOUR TEST FIRST Before attaching to your caddy, test the cup on your wall. Clean and dry a small area, firmly press the cup on, and wait 1 hour. If it falls off, your wall is incompatible. ONLY for smooth, non-porous surfaces: glass, mirror, glazed tile, polished metal, acrylic. NOT for textured tiles, grout lines, wallpaper, or painted walls.
• DESIGNED AS A STABILIZER — NOT A SOLE WEIGHT-BEARING MOUNT These cups are engineered to secure the side rails of hanging shower caddies against the wall to prevent swinging. They are NOT designed to be the only weight-bearing support for stand-alone, adhesive-based wire basket caddies holding heavy bottles. Please confirm your caddy type before purchase.
• CORRECT STEP-BY-STEP ATTACHMENT SEQUENCE Follow this order for optimal hold: ① Soak cups in warm water (Step 1). ② Clean both the cup and wall surface with rubbing alcohol and allow to air dry completely. ③ Slide the cup's opening over the caddy's side pole, position against the wall. ④ Press firmly from the center outward until all air is expelled and the cup's lip makes wrinkle-free contact.
• TROUBLESHOOTING & DIRECT SUPPORT If the cup won't hold, repeat the warm water soak and alcohol cleaning steps, then test on a mirror or glass to verify suction power. This helps determine if the issue is the wall surface or the cup. If problems persist, message us directly for a prompt solution — we are committed to your satisfaction.

IMMEDIATE ACTION FOR ALL USERS — PLEASE READ BEFORE OPENING Soak the cups in warm water as instructed to restore suction shape. Do not attempt to install a flat cup. [IMPORTANT – SURFACE COMPATIBILITY REQUIREMENT] This product works on smooth, non-porous, hard surfaces (Glass, Mirror, Polished tile, Acrylic, Metal). Not intended for: Textured/uneven tiles, Grout lines, Wallpaper, Painted/plaster walls, Wood, or any damp/powdery surface. Quick 1-Hour Test: Press the cup onto a dry, inconspicuous area and wait 1 hour. If it falls, the surface is not compatible. [INTENDED USE – PLEASE READ] These cups are designed to secure the side rails of hanging shower caddies against the wall to help reduce swinging. They are not intended as primary weight-bearing mounts for stand-alone wire baskets. Using them as the only support for a fully loaded basket may result in the cups releasing. Compatible brands: Zenna Home, Simple Houseware, GeekDigg, Plumboss [INSTALLATION STEPS] 1.Soak cup in warm water for 2-3 minutes. 2.Clean cup and wall with rubbing alcohol, allow to air dry. 3.Attach cup to caddy pole, position against wall. 4.Press from center outward to seal. [TROUBLESHOOTING] If the cup does not hold, repeat the soak and alcohol cleaning steps, then test on a mirror. For assistance, please contact us through Amazon Messaging.