CAT (Caterpillar) - Men’s Leather Boots, Colorado Chukka Boots, Made from Full-Grain Leather, Durable, Cushioned Foam Footbed, Microfibre Lining with Odour Control (Black) (UK Size 11)

I wrote to Bigamart's customer support and they accompanied the process of reshipping the item until it finally arrived. I felt a genuine effort to solve the problem till it was finally solved.

The package was here in Australia from England in a few days — so quick! Something was missing and they refunded it straight away. Pretty happy with these guys.