Canvas Stretching Tools, 3Pack Art Supplies Including Wide Canvas Stretcher Pliers 4-3/4" (12cm), Staple Remover, Tack Puller, Metal Painting Upholstery Tool for Craft, Oil Painting, Stretching Canvas

I wrote to Bigamart's customer support and they accompanied the process of reshipping the item until it finally arrived. I felt a genuine effort to solve the problem till it was finally solved.

The package was here in Australia from England in a few days — so quick! Something was missing and they refunded it straight away. Pretty happy with these guys.