Beta 10380014 Model 1038 135X13 External Circlip Pliers, Bent Pattern, 90deg, Pvc-coated Handles for 10-25mm Circlips, 135mm x 1.3mm

I wrote to Bigamart's customer support and they accompanied the process of reshipping the item until it finally arrived. I felt a genuine effort to solve the problem till it was finally solved.

The package was here in Australia from England in a few days — so quick! Something was missing and they refunded it straight away. Pretty happy with these guys.