Beta 10340013 Model 1034 130X09 Internal Circlip Pliers, Bent Pattern, 90deg, Pvc-coated Handles for 6-12mm Circlips, 130mm x 0.9mm

I wrote to Bigamart's customer support and they accompanied the process of reshipping the item until it finally arrived. I felt a genuine effort to solve the problem till it was finally solved.

The package was here in Australia from England in a few days — so quick! Something was missing and they refunded it straight away. Pretty happy with these guys.