BAUBECK SDS Plus Drill Bit 12 mm x 600 mm Long for Concrete and Stone - Premium 40CR Steel, Durable - 4 Cutting Masonry Drill Bit 12 mm for Best Results - SDS Plus Drill Bit 12 mm Concrete Drill Bit

I wrote to Bigamart's customer support and they accompanied the process of reshipping the item until it finally arrived. I felt a genuine effort to solve the problem till it was finally solved.

The package was here in Australia from England in a few days — so quick! Something was missing and they refunded it straight away. Pretty happy with these guys.