artyrugs Machine Washable Rug, 122x170cm, 75% Recycled Cotton, Short Pile, Non-Slip Backing, Non-Shedding, Suitable for Living Room, Bedroom, Kitchen, Hallway, Office, Antique Sand

I wrote to Bigamart's customer support and they accompanied the process of reshipping the item until it finally arrived. I felt a genuine effort to solve the problem till it was finally solved.

The package was here in Australia from England in a few days — so quick! Something was missing and they refunded it straight away. Pretty happy with these guys.