2PCS Swing Hangers Hooks, Heavy Duty Hammock Hooks, 450KG Capacity SUS304 Stainless Steel Type Fixed Hook, Swing Spring Hook, for Concrete Wooden Sets Yoga Hammock Chair Sandbag Swing

I wrote to Bigamart's customer support and they accompanied the process of reshipping the item until it finally arrived. I felt a genuine effort to solve the problem till it was finally solved.

The package was here in Australia from England in a few days — so quick! Something was missing and they refunded it straight away. Pretty happy with these guys.