#14 X 14 Heavy Duty Black Timber/Log/Landscaping Wood Screws - Exterior Coated Heavy Duty Screws (50 Count - Heavy Duty Black Log Wood Screws)

I wrote to Bigamart's customer support and they accompanied the process of reshipping the item until it finally arrived. I felt a genuine effort to solve the problem till it was finally solved.

The package was here in Australia from England in a few days — so quick! Something was missing and they refunded it straight away. Pretty happy with these guys.